Terms of Service
These Terms of Service govern your use of thefloristwrapshop.com and all services provided by The Florist Wrap Shop, a division of Decowraps. By accessing or using our website, you agree to these terms. If you do not agree, please refrain from using our website and services.
Use of the website
You must be at least 18 years old to use this website. By using our website, you confirm that you meet this requirement.
Account information
When creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account and password, and for restricting access to your account.
Orders & payments
By placing an order, you agree to pay the full amount for the products plus any applicable shipping fees. Payment is processed securely through our chosen payment gateway. Our minimum order amount is €25.
Shipping & delivery
We aim to process and dispatch orders promptly. Delivery times vary depending on your location. Please refer to our Shipping & Delivery page for full details on rates, transit times, and tracking.
Returns & exchanges
By placing an order, you agree to the terms of our Returns & Exchanges policy. Please refer to our Return Policy for full details on eligibility, the return process, and refund timelines.
Intellectual property
All content on our website — including text, images, graphics, logos, and product designs — is the property of The Florist Wrap Shop and is protected by copyright laws. You may not use, reproduce, or distribute our content without our express written permission.
Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information.
Limitation of liability
To the extent permitted by law, The Florist Wrap Shop shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of — or inability to use — our website or services.
Changes to these terms
We reserve the right to modify or update these Terms at any time. It is your responsibility to review them periodically. Continued use of our website after any modifications constitutes acceptance of the updated Terms.
Governing law
These Terms are governed by and construed in accordance with the laws of The Netherlands. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in The Netherlands.
United Kingdom orders
Important for UK customers: The Florist Wrap Shop only accepts orders from registered business customers (B2B) in the United Kingdom. A valid UK VAT number is required at the time of purchase. Orders placed without a valid UK VAT number with an order value below £135 will be cancelled and fully refunded. This policy is in place to comply with UK VAT regulations.
Questions about these terms?
Contact us at thefloristwrapshop@decowraps.com — we're happy to help.